California Consumer Privacy Act (CCPA)
View Law TextNeed Help with California Consumer Privacy Act (CCPA) Compliance?
Get expert guidance on implementing CCPA requirements and ensuring ongoing compliance for your organization.
Get Expert HelpOverview
The California Consumer Privacy Act (CCPA) provides California residents with rights regarding their personal information and imposes obligations on businesses that collect and process this information.
Key Facts
- Effective since January 1, 2020
- Enforced by California Attorney General
- Applies to businesses meeting specific thresholds
Consumer Rights
Right to Know
Consumers have the right to request disclosure of personal information collected, used, shared, or sold.
Requirements
- Verify consumer identity
- Provide specific pieces of personal information
- Disclose categories of sources
- Explain business purpose
- List third-party sharing
Exceptions
- Cannot verify identity
- Requests that are manifestly unfounded
- Requests that are excessive
Right to Delete
Consumers have the right to request deletion of their personal information.
Requirements
- Verify consumer identity
- Delete information from all systems
- Direct service providers to delete
- Confirm deletion completion
- Document deletion process
Exceptions
- Legal compliance requirements
- Security purposes
- Internal expected uses
- Research purposes
Right to Opt-Out of Sale
Consumers have the right to opt-out of the sale of their personal information.
Requirements
- Provide 'Do Not Sell' button
- Honor opt-out requests
- Maintain opt-out records
- Train staff on opt-out handling
- Verify authorized agents
Exceptions
- Vehicle information sharing
- Deidentified information
- Aggregate consumer information
Compliance Requirements
Notice Requirements
Businesses must provide notice to consumers about data collection and sharing practices.
Implementation Steps
- Update privacy policy
- Implement notice at collection
- Create notice of financial incentives
- Provide notice of right to opt-out
- Review and update notices annually
Required Documentation
- Privacy policy
- Collection notices
- Financial incentive notices
- Opt-out notices
- Annual review records
Consumer Rights Implementation
Implement processes to handle consumer rights requests.
Implementation Steps
- Create verification procedures
- Establish response timelines
- Train staff on request handling
- Document request processes
- Set up request tracking system
Required Documentation
- Verification procedures
- Response templates
- Training materials
- Process documentation
- Request logs
Data Mapping and Inventory
Maintain records of personal information collection and processing.
Implementation Steps
- Identify data sources
- Map data flows
- Document processing purposes
- Track data sharing
- Update inventory regularly
Required Documentation
- Data inventory
- Processing records
- Data flow diagrams
- Vendor lists
- Annual updates
Enforcement & Penalties
Administrative Enforcement
The California Attorney General can enforce CCPA violations through civil penalties.
Penalty Categories
Example Cases
Private Right of Action
Consumers can sue businesses for data breaches resulting from inadequate security.